Whatever the offering, every foodservice business should be thinking along those lines. Your team needs to be inspired and have the passion to succeed. Here’s a few suggestions on how you can make this happen.
Observe – It may sound an obvious one, but observe your staff. This will ensure they are practicing what they have been taught. Perhaps one way of doing this is placing employees under one supervisor. This could ensure better management and guidance too.
Performance – Having regular reviews will help to track your staff’s progress, and ensure they are always motivated with something to work towards.
Upskilling – This is another effective way of making your staff feel like they are progressing. As a result, they will remain motivated and will in return, perform to a higher level. When upskilling, make sure you are incentivising your team, bonus schemes are a good way of doing this.
Team building – These exercises not only help to motivate your staff but also help them to build better relationships, therefore improving productivity.
Technology – With technology constantly evolving, make sure your team are developing with it. Train your staff to use the latest technology that you are investing in, which in return will make your business run more efficiently.
Trends – Consumer trends are forever changing and adapting, and external training is one way to stay on top of this. Although it may seem like an added expense, it is a good investment in the long run which will equip staff with new skills and knowledge.
The future is online
Online solutions give staff the flexibility to be able to study wherever and whenever suits them best. This can result in higher completion rates, faster onboarding and a better trained and more knowledgeable team. You can also easily see who had done what training and individual pass rates.
The online approach costs a fraction of developing and hosting 100% of your training on your premises. But remember, keep upgrading and refreshing your training plan.
With the hospitality industry one of the hardest hit sectors by the COVID-19 pandemic, it’s important that we all do our bit to help rebuild it. Apprenticeships are one way of achieving this, and much more.