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Rapid delivery: How tech and drinks can turbocharge sales

Foodservice is in the grip of a technological revolution. As diners draw in their belts in response to the cost-of-living crisis, eating in has become the new dining out, but rapid delivery apps and social media are helping savvy operators not just survive but thrive in this climate. Here’s how you can do the same…

People still want treats, even when times are tough. The big difference to more prosperous times, however, is that value for money is of greater importance.

Hence the decline in dining out and growth in Big Nights In. Spend in restaurants sank by 10.8% in September, the greatest month-on-month loss in a year marked by falling revenues.[1] Spend through rapid delivery apps, meanwhile, is rising as people look to recreate restaurant experiences at home.

Foodservice delivery is expected to grow by 7.8% to hit a value of £14.4bn this year.

In short, people’s drink choices are changing, and food businesses have a chance to grow by offering good value. So, how can Sensational Drinks support these businesses to profit from the increase in home deliveries?

Meal deals deliver better value

Value for money has become paramount for consumers in the wake of the pandemic and, as inflation continues to bite, most people are still thinking long and hard before ordering meals online. 

Meal deals have become a crucial tool for operators looking to increase their share of rapid delivery. KFC has been particularly active, partnering with Just Eat, Deliveroo and Uber Eats and promoting competitive meal deals featuring Pepsi MAX® and 7UP soft drinks through the apps and via social media.

Broader drinks ranges broaden appeal

Lockdowns may now be a distant memory, but people are still spending much more time at home than they were before the pandemic.

This is increasing demand for rapid delivered food and drinks at lunch, breakfast and outside traditional mealtimes. Providing a wider range of drinks carefully paired with food items can help foodservice operators stay relevant throughout the day.

Caffé Nero, for example, has teamed up with Just Eat to offer rapid deliveries from 400 of its outlets across the UK. The operator offers link deals on Plenish Health Shots, coffees and breakfast items to appeal to health-conscious customers in the morning. Likewise, offering attractive non-alcoholic drinks pairings at night can appeal to the growing numbers who don’t drink alcohol.

Social media trends offer lucrative opportunities

Tapping into social media trends and the huge power of online influencers can also pay. For example, YouTuber Mr Beast, who has 198m YouTube subscribers, is offering operators the opportunity to produce Mr Beast Burger products in their kitchens and sell them exclusively via rapid delivery services.

Bear in mind too that the new generation spends more time online than any other age group.[7] Following social media consumer trends – which have helped ginger, turmeric and matcha drinks become more mainstream in recent years – and tailoring delivered menus accordingly can deliver big dividends. 

[1] Barclays: https://www.restaurantonline.co.uk/Article/2023/10/10/Restaurant-spending-takes-its-biggest-hit-this-year

[2] https://store.lumina-intelligence.com/wp-content/uploads/2023/03/Lumina-Intelligence-UK-Foodservice-Delivery-Market-Report-2023_Sample-slides_FINAL.pdf

[3] Consumer Confidence GFK – December 2021 v December 2022

[4] Lumina Intelligence, Food to Go report, February 2023

[5] Britvic SDR Report Foodservice 2023

[6] https://www.theguardian.com/commentisfree/2023/jul/31/uk-work-from-home-capital-europe-make-sure-do-it-right

[7] Britvic Soft Drinks Review 2023 https://www.paperturn-view.com/?pid=MzI326717?pid=MzI326586&v=1.2