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Something else

If you couldn't find a solution in our FAQ, follow the steps below so get in touch with a member of our team. We aim to respond within 48 hours.

I need help with an order

For queries related to an order you've placed, head to our order support page.

I need help with my account

If you cannot access your account, or with to update your details, visit our account support page.

I have an issue with my equipment

If you're experiencing issues with your equipment or fridge, visit this page where you'll find troubleshooting guides.

I'd like to report a product quality issue

To report a product issue, visit this page.

Got a question that's not listed?

Our team are on hand to answer any questions you may have.

General enquiries